Qured

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Say hello to:
Qured

Industry:
Health, Fitness & Wellbeing

Founded by:
Charlie Harington & Alex Templeton

Back in:
01/11/2016

You can find us at:
Studio 6.09 - Qured
London
United Kingdom

Or visit us at:
https://qured.com/

Tell us your business story to date...

Alex: Qure was launched in 2017 with one objective: to revolutionise the patient experience of primary care in the UK by offering affordable appointments, at a time and location that suits the patient, rather than the practitioner. As new fathers, Charlie and I found that accessing healthcare for families was either time-consuming and frustrating, or prohibitively expensive.

Charlie: The struggle to get timely treatment for my young son, who had 3 separate minor conditions, will be familiar to many. My local GP surgery’s answerphone informed me there were no appointments that day and, when I finally managed to speak to a real person, I couldn’t get him seen for nearly two weeks. I did consider an online consultation, but didn’t feel comfortable about putting my son in front of a screen. And going to see a private GP was both inconvenient and expensive.

Alex: We realised that we weren’t alone in our need for immediate but affordable healthcare for themselves and their families, especially if it was also available out of hours. It was this belief that there had to be a way to deliver timely healthcare to people’s doors, at an affordable price. Qure is the realisation of our vision.

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What has been your biggest lesson from your startup journey...

Our biggest mistake was wanting to run before we can walk. It taught us that a solid foundation is fundamental to progress and longevity.

Can you share your 3 bits of advice for fellow entrepreneurs or anyone starting their own business?

Alex:
1. Find a great partner
2. Don’t be scared to lean on your networks, people want to help
3. Think about everything from the customer’s point of view

Charlie:
1. There’s no such thing as a brick wall. You will come up against hurdles that feel like they are the end of the road. Don’t fret…take a step back and a door will open once you’ve thought about the problem
2. Make sure you have enough money saved up so you can survive without a salary for 12-18 months
3. Make sure your employees feel like they are stakeholders

Tell us about your products/services in more detail...

Qured provides medical treatment within 2 hours at a location that suits you (home, workplace or hotel), 24 hours a day. Our service offers accessible care that sidesteps the lengthy and inconvenient process of organising and attending an appointment at a doctor’s surgery.

With Qured, it is possible to access hassle-free, private healthcare, without a hefty price tag. We believe there is no substitute for the reassurance of a face-to-face appointment, with an experienced practitioner, at the time it is most needed.

For more info on the service, visit www.qured.com

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Is there anything you can offer to help other startup businesses?

Alex: To take things with equanimity, nothing is ever as bad as it seems; that said, it’s certainly not for the faint-hearted. The greatest lesson is to take care of the big things first and everything else falls in to place; listening to your customers is a good place to start.

Charlie: Don’t waste time. Take the plunge and commit 150%. I wish we had done that as it took six months longer to get going than we had originally hoped. The other thing is to have a very balanced life as it can get really stressful so eating well, exercise and sleep all helps in creating good energy to work in.

Both: We are happy to help other companies in whatever capacity we can, drawing from our own experiences to date.

Is there any help that are you looking for?

Both: We are looking for collaborative partnerships with other start ups and mentors to help us at this exciting growth phase. Having just completed our Pre-Seed investment round at the end of 2017, we are also keen to talk to investors in advance of a Seed funding round later this year.